At GenArc, we are committed to protecting the privacy of our customers. This Privacy Policy explains our policies and practices regarding the collection, use, and disclosure of personal information that we collect through our website, located at www.genarc.lk.

Collection of Personal Information

We may collect personal information from you, such as your name, email address, telephone number, and postal address, when you create an account, place an order, or sign up for our mailing list. We may also collect information related to your use of our website, such as your browsing history, search queries, and purchase history.

Use of Personal Information

We may use the personal information that we collect for various purposes, such as:

  • To process and fulfil your orders
  • To communicate with you about your account or your orders
  • To send you promotional emails, advertisements, or other marketing materials
  • To improve our website, products, and services
  • To conduct research and analysis on customer behaviour and preferences

Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • To third-party service providers who assist us with processing your orders, sending communications, or conducting research and analysis
  • To a third party in the event of a merger, acquisition, or sale of all or substantially all of our assets
  • As required by law, such as in response to a subpoena or court order

Security of Personal Information and Benefits

We value your privacy and understand that the collection of personal information may be concerning.

However, by providing us with your personal information, you can expect the following benefits:

  • Personalized and efficient shopping experience: We use the personal information you provide to understand your needs and preferences, which allows us to improve your shopping experience and provide you with personalized recommendations and offers.
  • Faster and smoother checkout process: With your personal information, we can pre-populate your billing and shipping information, which speeds up the checkout process and makes it more convenient for you.
  • Improved customer service: We use your personal information to assist you with any questions or concerns you may have about your account, orders or products.
  • Notifications of new products or promotions: We use your personal information to notify you of new products, promotions or discounts, so you can take advantage of the best deals.

We assure you that we only use your personal information in a responsible and secure manner, and we take all necessary steps to ensure that your information is kept safe and private. If you have any questions or concerns about our privacy policies, please do not hesitate to contact us.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our policies or practices. If we make any material changes, we will provide notice of such changes by posting the updated policy on our website. Your continued use of our website following any changes to this Privacy Policy constitutes your acceptance of the new terms.

Cookies Policy

Our website, located at [website URL], uses cookies and similar technologies to enhance your browsing experience and to provide you with personalized content and advertising.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are used to remember your preferences, login information, and browsing history, among other things.

Types of Cookies Used

We use the following types of cookies on our website:

  • Session cookies: These cookies are temporary and are deleted when you close your browser. They are used to remember your preferences while you are browsing our website.
  • Persistent cookies: These cookies remain on your device after you close your browser and are used to remember your preferences for your next visit.
  • Third-party cookies: These cookies are placed on your device by third-party websites that we work with, such as analytics and advertising partners.

Cookies Management

You can manage cookies by adjusting your browser settings to accept, block or delete cookies. You can also set your browser to notify you when a website sets a cookie. Keep in mind that disabling cookies may affect the functionality of our website and some features may not work properly.

Changes to Our Cookies Policy

We may update this Cookies Policy from time to time to reflect changes to our practices. If we make any material changes, we will provide notice of such changes by posting the updated policy on our website. Your continued use of our website following any changes to this Cookies Policy constitutes your acceptance of the new terms.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at +94 76 415 0602.